Care club
Group sessions for people who need care and support, held at our community hub in Stevenage.
A place where adults, especially older people or those with disabilities, get care and help during the day. We offer activities, social time, refreshment, personal care, and sometimes medical or social support.
What is the Care Club?
The Crossroads Care Club is a community service that provides support, social activities, and care for adults living with disabilities, dementia, or mental health needs. Think of it as a place to hang out and make friends.
It’s run by our support workers with the help of some friendly volunteers to make a safe, caring place to hang out, have fun and make friends.
Anyone can apply to join our club, but we have limited spaces so you will need to register your interest using the form below.
What to expect at the Care Club?
The club buzzes each week with games, crafting kits, and a variety of activities to suit different interests and abilities. While each session follows a theme, activities are always adapted to the preferences and capabilities of the members, ensuring everyone can enjoy and participate at their own pace.
Think of this place as a living room away from home — an inclusive, welcoming space where staff and club members help to decorate throughout the year to celebrate seasonal and special events. Every detail is designed with care at its heart, featuring furniture and amenities tailored to provide comfort and accessibility.
There’s a kitchen area stocked for refreshments, alongside a breakout space for those seeking a quieter moment. An office is also available, offering a supportive environment where carers can find advice and assistance.
Carers are more than welcome to join in the fun or use the time as a chance to rest and recharge — the choice is theirs, allowing for flexibility that suits their needs and those they care for.
Some of the activities we get up to at the Care Club…
Arts & Crafts
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Music
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Gardening
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Fun & Games
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Gentle Exercise
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Outings
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Refreshments
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Reminiscence Therapy
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Walks
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Arts & Crafts 〰️ Music 〰️ Gardening 〰️ Fun & Games 〰️ Gentle Exercise 〰️ Outings 〰️ Refreshments 〰️ Reminiscence Therapy 〰️ Walks 〰️
When and where is the Care Club?
The Care Club runs weekly on…
Wednesdays from 10am - 4pm
Thursdays from 10am - 2pm
Fridays from 10am - 4pm
The Care Club can be found in our Stevenage community hub, located at..
1A Broad Oak Way
Broadwater
Stevenage
SG2 8QL
Want to join our club?
Register your interest and one of our team will arrange a time for a cuppa and a chat to see if our Care Club will suit your needs.
Who runs the Care Club?
We carefully select kind and compassionate people to provide support and activities for our club members.
Not only that, they are…
trained professionals - who specialise in meeting the unique care needs of each client.
person-centred - understanding individual needs and preferences of those being cared for.
problem solvers - if/when they arise, giving you piece of mind.
enhanced DBS checked to ensure safety and trust.
We also have trained specialists (we call them champions) in specific areas of care, that we can call upon to offer the best help and guidance for…
safeguarding and infection control
medication, nutrition & hydration
moving and positioning
care culture
dementia
Added to this fantastic team, we have some wonderful volunteers who kindly donate their time help us to support and entertain our members and create a family feel.
How much does the Care Club cost?
We charge £25 to £45 per session but funding is available in most cases.
Wednesdays from 10am - 4pm - £45
Thursdays from 10am - 2pm - £25
Friday from 10am - 4pm - £45
Funding depends on your financial situation and whether your attendance is arranged through social services. Some people are eligible for free or subsidised access.
What the Care Club means to people…
Frequently asked questions about the Care Club
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No, we don’t provide transport right now, so you will need to arrange transport to the community hub.
We are working with community car services to offer transport in the future. If this is very difficult for you, please talk to us about transport options.
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Up to 8 people attend the care club each day, supported by 2 paid staff and 1 volunteer.
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We offer help with mobility, eating, medication support and going to the bathroom.
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We offer hot and cold drinks and snacks, but no meals. You can bring a packed lunch. Sometimes we go out for fish and chips or to a café.
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You can attend one session or all, based on your needs and availability.
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Carers can choose to join in or take a break confident their loved one is safe and well cared for.
Staff are also available to provide support if needed.
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Yes, visitors are welcome. Please call or fill in the form below to arrange a visit with a cuppa. We can also offer a free taster session if you’d like.
Useful links & further reading…
There are plenty of places where you can get additional advice and support…
General help & advice
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Hertfordshire County Council offer a range of support and advice for Adult social services.
This includes:
Social care help
Equipment, homecare, and housing
Arranging and paying for care
Support for unpaid carers
Dementia, autism, and mental health support
Blue Badge applications
hertfordshire.gov.uk/adult-social-service
Factsheets are available on the website covering a range of topics such as Advocacy, Financial support and advice, Assistive Technology and Tips for unpaid carers.
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Herts Help is a countywide service that offers advice and practical support to people across Hertfordshire. They can listen and help you find independent support, guidance and information to help you get the most out of life, including:
Support in a crisis (help with finding specialist services)
Help to manage at home
Finding the right care and support
Advice on funding your care
Advocacy to help you explain a problem/ have your say
Help finding community support to maintain independence
Winter Health
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Information and advice services for older people.
Telephone (Herts): 0300 345 3446
General advice line: 0800 678 1602
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Provides clear, free and impartial advice on issues that matter, care and support, money and benefits, health and mobility.
Support groups
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Carers in Hertfordshire provides information, advice, workshops and support free to carers on a range of matters related to their caring role and wellbeing, including finances, legal planning, the Mental Capacity Act and making or altering a Lasting Power of Attorney.
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We’re here for unpaid carers with expert information, advice and support, and also campaign to make life better for carers. Alongside this there are opportunities to connect with other unpaid Carers through online forums and training for unpaid carers.
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A weekly drop-in session for anyone living with Dementia or who is worried about their memory to come along with a family member or their carer in a safe and relaxed environment.
Runs every Thursday from 10:00 – 12:00
Ernest Gardiner Treatment Centre, Pearsall Close, Letchworth, SG6 1QZ
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Facilitated by Garden House Hospice, Wellbeing Hubs offer opportunities for people to come together for information, to socialise and promote wellbeing and engage in activities.
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Memory support groups are facilitated by Memory Support Hertfordshire and Alzheimer’s Society. Chat to people with dementia, their carers, family and friends at our friendly and relaxed dementia café. At each session you can ask questions, share your experiences and get the help, advice and information you need in an informal and sociable setting. Groups are available across Hertfordshire.
Financial support
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To support with the cost of living, Hertfordshire County Council has been provided with funding from the Government’s Household Support Fund (HSF). This funding will be used to help people in need with things like the cost of energy and food.
Hertfordshire County Council is working with a range of partners across the county to make sure they can get the right help to those who need it, at the right time.
Residents are not able to apply directly for the Household Support Fund, however, if you need help or support you can call Herts Help on 0300 123 4044 who may be able to help. If support is available, it will be based on your current situation, and you may be asked about your finances.
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Provides free confidential and independent advice, including finances and benefits.
03444 111 444 or 0800 144 8848 (Freephone)
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Age UK Hertfordshire gives information, guidance and emotional support for carers living in Hertfordshire where they or the person they care for is over age 50.
How do I register my interest in the Care Club?
Register your interest and one of our team will arrange a time for a cuppa and a chat to see if our Care Club will suit your needs.
3 simple steps to join our club
1 - Reach out - to us. Call or fill in the form and we will contact you within 2 working days to arrange a date for a cuppa and a chat that suits you.
2 - We assess - your needs though an informal chat over the phone or at home… whatever works best for you.
3 - We arrange a taster - for you to visit the Care Club and see of it works for you.