Join a team that cares…
and make a difference in the local community.
We are fortunate to work with many wonderful support workers and volunteers who care deeply about helping others. They give the time, attention, and care people need. We are proud of these values, and they shape who we are.
Meet the family
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![Alistair Dales - Senior Carer]()
Alistair Dales
SERVICES SUPPORT OFFICER
Maintaining high quality staff and client care.
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![Yvonne Ampofoa - Senior Carer]()
Yvonne Ampofoa
SERVICES SUPPORT OFFICER
Maintaining high quality staff and client care.
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![Julia Brundel - Area Manager]()
Julia Brundel
SERVICES MANAGER
Maintaining high quality staff and client care.
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![A smiling woman with long wavy hair, wearing large glasses and a patterned sleeveless top, standing against a plain background.]()
Jade Drye
QUALITY OFFICER
Ensuring policy and care compliance.
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![Josephine Paice - Registered Care Manager]()
Josephine Paice
REGISTERED CARE MANAGER
Overseeing the care provision across the charity.
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![Vanessa Perkins - Client Partnership & Engagement Manager]()
Vanessa Perkins
CLIENT PARTNERSHIPS & ENGAGEMENT MANAGER
External partners and capacity management.
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![Stewart McIntosh - Project Manager]()
Stewart McIntosh
PROJECT MANAGER
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![Andrew Skinner - Senior Support Worker]()
Andrew Skinner
SENIOR SUPPORT WORKER
Client visits and administration.
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![Dragana Pantelic - Senior Support Worker]()
Dragana Pantelic
SENIOR SUPPORT WORKER
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![Kymm Platt - Senior Support Worker]()
Kymm Platt
SENIOR SUPPORT WORKER
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![Weronika Dickenson SENIOR SUPPORT WORKER]()
Weronika Dickenson
SENIOR SUPPORT WORKER
We take a lot of pride in the people who make up our Crossroads team.
This is because we know from our clients’ feedback that our Support Workers are genuine, capable, and compassionate members of the community. Therefore, we want to reward our staff and do what we can to make their lives easier.
The benefits…
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Company phone provided
Paid mileage at 45p
Discounts at a selection of local garages
Paid DBS checks
Company sick pay scheme beyond SSP
Pension scheme
Referral bonus if you refer family or friends to work with us
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Paid comprehensive induction and training
Funded study for Nationally recognised qualifications
Shadowing and Mentoring schemes
Career development
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28 days annual leave, increasing with service
Casual Dress
Local work with plenty of travel time
Regular clients and minimum of 30 minute call times
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Wellbeing first aiders in the workplace
Current vacancies
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Enjoy the freedom of being out and about driving to different clients living in their own homes to help them achieve their daily living needs.
This could be assisting them to get ready for the day through personal care, medication support and light meal preparation. Homecare calls are a minimum of 30 minutes with plenty of travel time between calls which means you get quality time with the client without feeling rushed.
You will develop excellent relationships with clients to listen and understand what’s important to them. You’ll be working to high standards, in line with the client’s care plan to ensure we’re supporting them achieve their goals.
We’ll be relying on you to let us know of any changes in the client’s wellbeing.
Role Profile
No experience or qualifications required (desirable for applicants to have QCF/NVQ Health and Social Care Diploma Level 2)
Valid UK Drivers License
Right to work in the UK
Ability to communicate using the English language both verbally and in writing
A current live DBS (paid for by us)
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We are looking for kind, approachable people to give some of their time to a lovely family to help a carer have a break at home and spend time with a loved one
You can give as much or as little time as you like and can stop anytime with some notice so we can keep helping the family.
This person you would be supporting is still independent but needs some help at home.
Task may include;
Spending time with, chatting to and befriending someone at home
Playing games- Card/board or otherwise.
Engaging with someone's hobbies.
offering drinks and snacks if needed
Please note that you would not be supporting anyone with going to the bathroom or medication or moving somebody.
What we are you looking for in a volunteer…
Kind hearted people who would be happy to spend time with someone who need a bit of support.
Able to commit to at least 2 hours a fortnight.
Not experience needed, we are happy to support you as long as you are willing.
We will provide training and support and always have someone to contact.
This can work well if you want to get some experience in care or want to give something back to your local community.
The break you will give a carer will be such a help to them and there is a real sense of pride and achievement in doing something wonderful.
Practical considerations
We look to pair people with someone close to them but being able to drive is helpful although not 100% necessary.
You will have all travel expenses reimbursed and have access to one to one and phone support.
While you can stop at any time, we would like to have a few weeks' notice if possible so we can continue to support the clients.
Send us your cv.
If you would like to work with us, as a support worker or volunteer, whether now or in the future, please fill out your details and we will be in touch